The most successful managers realize that in order to bring out the best in people the most effective management style is to manage as a coach rather than from the front. In this session you will learn what a coaching mindset involves and how you can empower your direct reports through applying key coaching skills of asking powerful questions and communicating like a coach, including how to offer feedback.
No manager is immune to unconscious bias but we can become aware of our biases and learn to counteract them. In this session you will be introduced to a mindfulness practice to help you reconstruct how biases arise in the mind and ripple out to how we communicate with others and the way we treat ...